Membership Registration

You may sign up for a free membership at our IKEA store or online through the website or Mobile application. To register, you would need to be at least 18 years and have a valid local mobile number.

We will still require a valid local contact number in order to process your application. However, you are welcome to visit our IKEA store for more information.

To activate your IKEA FAMILY account, just visit our IKEA Family website or download IKEA Family Mobile application to complete the registration process.

Please sign-up with your 16-digit IKEA Family card number or mobile phone number and follow the steps.

Once you have logged in, you'll be prompted to update your personal information and create your login password.

No physical card is going to be printed, we are going green and digital. Just show the QR code of your digital IKEA Family card to cashiers every time you visit IKEA.

Membership Termination

Card Usage & Benefits

You can use your IKEA Family card in our IKEA store, restaurant, Bistro and Swedish Food Market.

KEA Family members enjoy exclusive discounts as well as offers at the restaurant. In addition to numerous chances to win valuable prizes and many activities and workshops to provide you with inspirational tips and ideas that help you achieve what you dream. Visit the IKEA Family page to learn more.

Kindly present your IKEA Family card to cahier to benefit from the exclusive IKEA Family discounts and offers.

Communications

We would like to notify you of our latest promotions and exclusive member events. However, you may login to your profile, and update your promotion notification preference. You may also email us directly to ifsupport@ikea.jo

It could be your contact details are inaccurate and/or incomplete; or you may have selected <No> for all methods of communication. We suggest to review and update your profile information including your contact details.

Product Return & Exchange

Yes. Providing the product adheres to all regular IKEA return policies. Please present your IKEA Family card when making a purchase refund at Exchange and Returns.

Data Protection Policy

IKEA Jordan (SYH Jordan) collects personal information during the course of its everyday activities, and will only collect such personal information if it is necessary for one of our functions or activities. For more information, please refer to our IKEA Family Privacy Policy.

Others

IKEA Family product offers are available at the IKEA store only. To enjoy the products at IKEA Family prices, please visit your IKEA store.

You may see the captured transactions in your online account when you login to IKEA Family website or mobile app.